Terms & Conditions

Terms & Conditions

Effective Date: 25th August 2025

These Terms & Conditions (“Terms”) govern your use of Queen Lighting’s website and services. By accessing our website or making a purchase, you agree to these Terms.

Products

We strive to display accurate product information. However, colors, sizes, and availability may vary. We reserve the right to modify or discontinue products at any time.

Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payments must be made through approved methods at checkout.

  • Prices are subject to change without notice.

Shipping & Delivery

  • Estimated delivery times are provided at checkout.

  • We are not responsible for delays outside our control (e.g., carrier delays).

  • Risk of loss transfers to the customer upon delivery.

Returns & Refunds

  • Returns are accepted within 14 days of delivery, provided items are unused and in original packaging.

  • Refunds will be processed after inspection of returned items.

  • Shipping costs are non-refundable unless the product was defective or incorrect.

Rebates & Incentives

Where applicable, customers are responsible for verifying eligibility for rebates or incentives. Queen Lighting provides guidance but does not guarantee rebate approval.

Limitation of Liability

Queen Lighting is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount paid for the product.

Governing Law

These Terms are governed by the laws of [Insert Jurisdiction].

Contact Us

For questions regarding these Terms, please contact us at abe@queenlightingnj.com.